Privacy Policy - Vibro-bet
This Privacy Policy describes how VibroBet (“we,” “us,” or “our”) collects, uses, and discloses information that we obtain about visitors and users of our betting website, vibro-bet.org (the “Site”), and the services available through our Site (the “Services”).
1. Information We Collect
We collect information directly from individuals, from third parties, and automatically through the Site.
1.1. Information You Provide to Us
We collect personal information you provide to us, which may include:
Contact and Identity Information: Name, email address (support@vibro-bet.org), postal address, telephone number, and copies of identity verification documents (e.g., passport, ID card).
Account Information: If you register for an account, we collect a username, password, date of birth, and gender.
Financial and Transaction Data: Details related to deposits, withdrawals, wagering activity, and payment methods. Full payment card details are securely handled by our PCI DSS compliant payment processors, not stored directly by us.
Correspondence: Information you provide when you contact us for support, feedback, or to exercise your rights.
1.2. Information Collected Automatically
We automatically collect the following information about your use of our Site through cookies, web beacons, and other technologies:
Usage Data: Details of your activity on the Site, including bets placed, login times, session duration, and clickstream data.
Device and Log Information: Your Internet Protocol (IP) address, operating system, browser type, device identifiers, and approximate geolocation data (crucial for verifying jurisdictional compliance).
Security and Fraud Data: Data collected for monitoring betting integrity, detecting suspicious betting patterns, identifying suspicious transactions, and preventing fraudulent activity (AML/CFT purposes).
2. How We Use Your Information
We use the information we collect, including your personal information, for the following purposes:
2.1. To Provide Our Core Betting Services
To operate the betting platform, manage your account, authenticate users, process financial transactions (deposits and withdrawals), and manage your wagering experience.
2.2. Legal and Regulatory Compliance (KYC and AML)
To comply with the strict regulatory framework governing online betting, including:
Conducting mandatory “Know Your Customer” (KYC) checks to verify your identity and age.
Implementing Anti-Money Laundering (AML) and Counter-Financing of Terrorism (CFT) procedures.
Complying with responsible gambling requirements.
2.3. Customer Support and Communication
To communicate with you about your account status, respond to inquiries, resolve technical or financial disputes, and provide necessary support via email or chat.
2.4. Personalization and Marketing
To tailor betting recommendations and bonuses, and to send you promotional and marketing communications regarding our services, provided you have given your explicit consent where required by law.
2.5. Security and Integrity
To monitor the fairness of the markets, protect our platform and users from fraud and illegal activities, and troubleshoot technical issues.
3. Disclosure of Your Information
We may share your information, including personal information, as follows:
3.1. Regulatory Bodies and Law Enforcement
We are required to disclose information to gambling regulatory authorities, licensing bodies, and governmental authorities as mandated by law for compliance, reporting, and AML/KYC purposes.
3.2. Service Providers
We share your information with trusted third-party vendors who perform essential functions on our behalf, such as payment processors, platform software providers, geo-location services, and fraud detection agencies.
3.3. Affiliates and Business Transfers
We may share information with our corporate affiliates. Information may also be disclosed or transferred as part of any merger, acquisition, or sale of assets.
4. Data Retention
Mandatory Retention Period: Due to stringent Anti-Money Laundering (AML) and gaming licensing regulations, we are legally required to retain certain transaction, identity verification, and communication data for specific periods (often between five and ten years) even after you close your account. We retain data only for as long as necessary to fulfill these overriding legal and regulatory obligations.
5. Your Rights (GDPR/Equivalent)
Depending on your location, you may have rights including the right to access, rectify, restrict processing, or request the deletion of your personal data. Please note that the legal retention requirements mentioned above often supersede the right to erasure for core regulatory data.
6. Cookies and Tracking Technologies
We use cookies to ensure site functionality, conduct analytics, and deliver personalized content. Please refer to our separate Cookie Policy for a detailed explanation of our use of these technologies.
7. Contact Us
If you have any questions or concerns about this Policy, please contact us at:
Email: support@vibro-bet.org
Website: vibro-bet.org
